Privacy Policy


Dahab Lenses Shop for Eye Care and Beauty Co., owner of dahablenses.ae website (“Website”), respects your privacy, and seeks to comply with applicable legal requirements in respect of data collection, processing and transfer. By using dahablenses.ae or the Services offered through dahablenses.ae (and thus accepting the Terms of Use), you expressly consent to Dahab Lenses Shop for Eye Care and Beauty Co. using your Information, as outlined in this Privacy Policy. Your use of the Website is subject to your acceptance of the Terms of Use of dahablenses.ae and this Privacy Policy. If you do not accept the Terms and this Privacy Policy, then you must discontinue your use of dahablenses.ae.

We are committed to safeguarding the privacy of Registered Users and visitors who use or visit dahablenses.ae. The purpose of this Privacy Policy is to detail the manner in which we use your information, including your personal information that we may obtain about you, during your use of dahablenses.ae.

Collecting Personal Information and its use:

We may collect the following information:

In the course of your use of dahablenses.ae, you provide us with certain information, as mentioned below (collectively referred to as the “Personal Information”), which we may collect, store and use for providing the Services and performing our contractual obligations, other than allowing us to better understand the Website users and improve the layout and functionality of www.Dahab Lenses-shop.ae;

Information about your name, address, phone number, e-mail address, billing and credit/debit/charge card information, order history, feedback, about your visits to and use of dahablenses.ae (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation etc.)
Information relating to any transactions carried out between you and us on or in relation to dahablenses.ae, including information relating to any purchases you make of our Products or Services.
Information that you provide to us for registering with us as a Registered User (including your Account details).
Information that you provide to us for subscribing to dahablenses.ae Services, e-mail notifications, and/or newsletters.
Any other information that you choose to send to us; and feedback including Product/Service reviews.

We may use the Personal Information that you provide or that is obtained by us:
To register you with dahablenses.ae and to administer and provide our Services, as mentioned on dahablenses.ae.
To fulfill our agreement of providing Services to you, including those relating to your purchase of Products and their processing and obtaining payment;
To analyze and profile your shopping preferences (market, customer and product analysis etc.) to enable us to review, develop and improve the Products and Services we offer and to enable us to provide you and other customers with relevant information through our marketing programs. We may use your Personal Information to make decisions about your using computerized technology, for example automatically selecting Products and Services which we think will interest you from the information we have. We may keep you informed of such Products and Services including special offers, discounts, offers, competitions and so on (including products and services of other companies and organizations) by e-mail, telephone (including automated calls), SMS text messages and other electronic messages such as picture messaging, post, fax or otherwise.

When you provide us with your information, you will be given the option to mention if you do not wish to receive information of such products and services from either us or carefully chosen third parties; and to administer any prize draws or competitions you may wish to enter.

We may supplement the Personal Information that you provide to us with information that we receive from third parties (e.g., credit reference agencies).

Fraud Prevention

In order to protect our customers and us from fraud and theft, we may share all or any of the Personal Information that we obtain (for confirming identity and other information in our customer records, including how you conduct your Account etc.), with other Group companies/subsidiaries/affiliates of Dahab Lenses Shop for Eye Care and Beauty Co., other third parties, companies, retailers and financial organizations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.

Telephone Calls

All Telephone calls (incoming/outgoing) may be recorded to verify content and may be used together with your records for regulatory compliance, quality control, and staff training, preventing, or detecting criminal activity and for complaint resolution.

Disclosure of Your Information

While we will make every effort to safeguard and keep confidential the information provided to us, we might share your Personal Information with other Group companies/subsidiaries/affiliates of Dahab Lenses Shop for Eye Care and Beauty Co. and other third parties, companies, retailers and organizations whose services or Products we provide to you through dahablenses.ae, for the following reasons:
To other companies and organizations to administer any prize draws or competitions.
To our agents, staff and approved third parties to provide services for us.
To anyone to whom we assign or transfer our rights and duties under our agreement with you.
If we have a duty to do so or if the law compels us to do so either in connection with any legal proceedings or prospective legal proceedings; or in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Cookies

Dahab Lenses Shop for Eye Care and Beauty Co. may use cookies or other technologies to remember your information when you use www.dahablenses.ae. We may use such technologies for tracking activity on www.dahablenses.ae, preparing reports, assessing trends, and otherwise monitoring the way in which dahablenses.ae is being used.

By accepting the Terms of use of www.dahablenses.ae and this Privacy Policy, you confirm your consent to Dahab Lenses Shop for Eye Care and Beauty Co. use of cookies and other such technologies for these purposes.

If you do not wish to receive cookies, you may configure your Internet browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored.

We store all the Personal Information you provide to us on our secure (password- and firewall-protected) servers. All electronic transactions you make to or receive from us will be encrypted using SSL technology.

It is important for you to protect against unauthorized access to your Account and password and to your computer. You must ensure that you log out/sign off from your Account when you are exiting dahablenses.ae.

Security

We take all steps reasonably necessary to protect against unauthorized access, use, alteration, disclosure, or destruction of Personal Information.

Product Reviews

Once submitted, reviews appear on www.dahablenses.ae within 72 hours, provided they comply with our publishing guidelines.

Remarketing

The website enables the use of cookies to collect visitor data and may engage in Google AdWords remarketing activities.

General

Any changes to our Privacy Policy will be posted on dahablenses.ae, and with respect to any Personal Information and other information we collect in the future, will become effective as of the date of posting (see date posted above).